Families have two ways to involve someone else in billing: inviting an additional payer (like a grandparent) to contribute toward tuition, or adding a full co-payer to the account. Here's how each works:
Option 1: Invite Another Payer (e.g., a Grandparent)
This feature is designed to simplify shared financial responsibilities while maintaining privacy and control.
On your Dashboard, for each student with a signed contract, you’ll see an Invite Another Payer button. This allows you to invite someone else (such as a grandparent, guardian, or family friend) to make payments on behalf of that student.
How to Send an Invitation
Click the Invite Another Payer button next to the student’s name.
Enter the email address and name of the person you’d like to invite.
Click Send Invitation.
Please note: This invitation will provide the person listed below with a link to make payments for the student you have selected. They will not have access to your invoices or the ability to set up autopay. If there is a specific amount you would like this person to pay, please communicate that to them separately.
What Happens Next
The invited payer will receive an email with a secure link to make a payment.
The email will include the student’s name and school for context.
When they click Make Payment, they’ll be taken to a simple payment page where they can:
Enter the amount they wish to pay
Choose a payment method (ACH or credit/debit card)
The payment link provided in the email will remain active throughout the year. The invited payer can use it to make multiple payments at their convenience. Once a payment is made, the school will be notified that a third party has submitted a payment. The school can then allocate the funds to the appropriate invoice as needed.
Note: If a payment appears as an "unallocated payment" and isn't attached to an invoice, please contact the school directly, and they can apply it to the correct invoice for you.
Option 2: Add a Full Co-Payer to Your Account
How to add a co-payer:
Go to your profile icon > Manage Account.
Click Add Another Email.
Enter their email address and have them verify via the email they receive.
Walkthrough: http://clarity.navattic.com/97k0evl
Who receives billing notifications?
Both the primary guardian and any co-payers added to the account will receive:
Monthly invoice emails
Payment reminders
Late fee alerts
Invite Another Payer vs. Add a Co-Payer — Which One Do I Need?
Invite Another Payer
Best for: Someone contributing occasionally (e.g., a grandparent)
Access level: Payment link only
Can view invoices: No
Can set up autopay: No
Receives billing notifications: No
How it's set up: Dashboard > Invite Another Payer
Add a Co-Payer
Best for: A second caregiver/guardian who needs full access
Access level: Full account login
Can view invoices: Yes
Can set up autopay: Yes
Receives billing notifications: Yes
How it's set up: Profile icon > Manage Account > Add Another Email
Note: If the email you're trying to add already has an existing account, it can't be added as a payer on your account. If this happens, please reach out to support so we can assist further.