If the tax verification form in Step 4 is not loading for you, please try the following:
Use a different browser - It's possible something in your browser is preventing the embedded form from loading, such as an ad-blocker or other extensions/add-ons. Make sure your browser is also updated to the latest version. You may want to also try clearing the browser's cache and cookies as well.
Use a different device - If you are using a work issued device, it's possible your employer might be blocking access. Switching to a personal device should help as well as making sure you are not connected to a VPN.
Please note that if you added another parent/guardian to your application after previously signing or submitting your application, you will not be able to edit the form.
If you are still running issues with the tax verification document not loading, please reach out to support and let us know.