When entering into any service contract, it’s important to understand the potential fees that may apply throughout the duration of your agreement. The following outlines the contract-related fees you may incur, how much they cost, and when they apply.
Payment Plan Fees
1. 2-Payment Plan Fee – $25
Households choosing to split payments into two installments will incur a flat fee of $25. This applies at the time of opting into the payment plan.
2. 3 or More Payment Plan Fee – $50
If a household opts for a plan that splits payments into three or more installments, the fee increases to $50. This is assessed at the point of plan selection.
Account Management Fee
This is a fee charged by Clarity (not the school) to cover the cost of managing your payment plan and billing. It's based on your payment plan selection: $25 for 1- or 2-pay plans, and $55 for 3+ pay plans, capped at $55 per household per year regardless of how many students you have enrolled.
Returned Payment Fee
ACH Returns – $25
This fee is charged for any Automated Clearing House (ACH) payment that is returned due to insufficient funds or incorrect banking information. Make sure your account is properly funded and your details are correct to avoid this charge.
Credit Card Processing Fees
Normal Credit Card Payments – 2.97%
Payments made with standard domestic credit cards are subject to a processing fee of 2.97% of the transaction amount.
International / AMEX Credit Card Payments – 3.5%
Payments made via certain international cards or American Express are subject to a 3.5% processing fee.
Are There Late Payment Fees?
Late fees may apply if a payment is not received by the due date; however, these are configured individually by each school and are not standardized across all accounts. If you're unsure whether your school charges a late fee or how much it may be, please reach out to support@clarityapp.com, and we'll be happy to look into your specific account.
Separately, if a scheduled ACH payment fails to process (for example, due to insufficient funds or incorrect account details), the $25 ACH return fee will apply regardless of school-specific late fee policies.
Please note: We recommend reaching out to the school directly regarding any fees that have been applied, as we're unable to process refunds on our end. If you have any questions about a fee or believe one was applied in error, please don't hesitate to reach out. We're happy to help look into it.