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Understanding Fees: What You Need to Know

Gabriel avatar
Written by Gabriel
Updated over a week ago

When entering into any service contract, it’s important to understand the potential fees that may apply throughout the duration of your agreement. The following outlines the contract-related fees you may incur, how much they cost, and when they apply.

Payment Plan Fees

1. 2-Payment Plan Fee – $25

Households choosing to split payments into two installments will incur a flat fee of $25. This applies at the time of opting into the payment plan.

2. 3 or More Payment Plan Fee – $50

If a household opts for a plan that splits payments into three or more installments, the fee increases to $50. This is assessed at the point of plan selection.


Returned Payment Fee

ACH Returns – $25

This fee is charged for any Automated Clearing House (ACH) payment that is returned due to insufficient funds or incorrect banking information. Make sure your account is properly funded and your details are correct to avoid this charge.


Credit Card Processing Fees

Normal Credit Card Payments – 2.97%

Payments made with standard domestic credit cards are subject to a processing fee of 2.97% of the transaction amount.

Understanding these fees in advance can help you make informed decisions about your payment method and avoid unnecessary charges. Whether you’re opting for a payment plan or paying in full, being aware of these potential fees is key to managing your finances effectively.

Let us know if you have any questions before selecting your payment options!

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