Skip to main content
All CollectionsThe Basics
How do I reset my password?
How do I reset my password?
Justin avatar
Written by Justin
Updated over 7 months ago

If you have forgotten the password to login to your Clarity account, you can go through our password reset process.

Please follow the steps below:

  1. Enter your email into the email address box and click Continue.

  2. The system should recognize your email so you'll want to click Forgot password.

  3. There will then be an option to Reset your password on the following screen. Click that to continue on with the process.

  4. You will be sent a password reset code to your account email. Enter the 6-digit code into the box in Clarity and you should be prompted to update your password.

  5. Enter your new password twice and click Reset Password to confirm.

​Please Note: If you are unable to reset your password, double-check to make sure you are using the email you used when you initially created your Clarity account OR did not use Google/Microsoft as your login.

Did this answer your question?